JOB SUMMARY

To provide quality and professional administrative support to the sales team ensuring the maximization of business, while maintaining the efficient and professional service to clients.

II. JOB SPECIFIC TASKS

MAIN DUTIES

Administration

Preparing all contracts singed by DOSM or respective sales managers.

Disseminating all relevant information or details to all respective departments for their necessary actions and follow-up promptly.

Assisting the sales team in all aspects of sales administration process [protected info], sales documents, binding, sales kit presentation, etc.

Ensuring that all correspondences, policies & procedures, job descriptions, contracts and forms are properly filed, traced and documented.

Handling all phone call inquiries for immediate follow-up by respective sales staff upon advice.

Maintaining sales collateral and office stationery to ensure adequate provision.

Maintaining and updating of guest database.

Undertaking any task or duty that is assigned from time to time by the DOSM with prompt action and diligence.

Preparing all necessary work (mailing, invitees list...) directed by DOSM.

Any other reports made by managers.

Liaise effectively with all internal customers and departments to ensure high levels of guest satisfaction.

III. REQUIREMENTS AND QUALIFICATIONS

Proven experience in coordinator job or in other administrative positions in 5-star properties will be consider as a plus;

Excellent computer skills (MS Office);

Proficiency in English;

Well-organized and responsible in problem-solving;

Excellent verbal and written communications skills;

A team player with high level of dedication;

To summaries, it is not the intention of this Job Description to limit the scope or responsibilities of the above-mentioned, but to highlight the most important aspects of your position. It is essential that all staffs are committed to their jobs and the success of the enterprise, and maintain a willingness to accept total flexibility of jobs and duties throughout the company.